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A receptionist is generally responsible for the provision of administrative support, as well as clerical and secretarial services and is expected to do so in a way that is both effective and efficient. There are various duties that a receptionist is expected to perform. Here we look at the types of reception jobs available and the standard receptionist job description.

Although these may vary from one company to another, some of the tasks that may be included in a receptionist job description include:

• Receiving visitors and directing them to the right person that will offer them the help that they need
• Answering questions from visitors
• Receiving phone calls and taking messages on behalf of other employees in an organisation
• Organising the reception area and keeping it as tidy as possible
• Receiving courier parcels and signing for such packages
• Distributing mail within an organisation
• Keeping track of all the visitors that visit an organisation

In order to successfully carry out all the tasks as indicated in your receptionist job description, it will help if you are polite and enjoy dealing with the public. You also need to have good communication and organisational skills. Reception jobs require you to interact with different types of people and the skills outlined above will only make it easier for you to perform your work. You also need to be a quick learner in addition to understanding well the nature of industry you are involved in.

There are different types of reception jobs that you can take up because receptionist training provides you with skills that enable you to work in various industries. Examples of such reception jobs include working in health care centres, banks, law firms as well as fitness centres. You may also work in educational institutions as well as offer support for medical and dental practitioners among others.

Clearly, there is no doubt that receptionists are likely to be around for a while because companies will always be in need people to meet and greet visitors, organise the office and answer the phones. As a receptionist, you should not forget that you are central to the success of any company since you are likely to be the first person to interact with visitors. It is therefore important that you are helpful, professional and friendly to these visitors.

If you are thinking about becoming a receptionist a great place to start is with a Business Administration Traineeship.  We regularly have Business Traineeship jobs available across Sydney. For the latest apprenticeship jobs, please click here.