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Information Technology trainees provide technical advice and support to help people effectively use computer software and hardware. This traineeship takes 12 months to complete.

Duties May Include:

• providing telephone, face-to-face and online support to customers
• installing and downloading appropriate software
• connecting users to networks and providing initial training in facilities and applications
• making sure users can use the equipment, by providing personal tuition and self-help instructions
• undertaking housekeeping and reporting functions for the area of responsibility

Personal Requirements:

• good communication skills
• able to work as part of a team
• patient and tolerant
• technical aptitude

Education & Training:

• Minimum year 10 (Year 12 preferable)
• Some courses have pre-requisites

For more information please contact:

Phone: 1800 297 762
Fax: (02) 9831 3849
Email: info@apprenticepower.com.au